✅ All Fire Starter orders ship FREE across Canada. 🚚 Ships same or next business day. 📦 Delivery typically arrives in 3–7 days. 🌲 Accessories may ship separately unless bundled with Fire Starters.

Last Updated: September 2025

✅ All Fire Starter orders ship FREE across Canada
🚚 Ships same or next business day
📦 Delivery typically arrives in 3–7 business days
🌲 Accessories may ship separately unless bundled with Fire Starters

Thank you for choosing Clem & Simms Fire Starters — proudly handcrafted in Saskatchewan, Canada.

1. Processing Time

  • All orders ship same or next business day.

  • Orders placed on weekends or holidays ship the following business day.

  • You will receive a shipping confirmation email with tracking information (when available).

2. Shipping Rates & Delivery Estimates

🇨🇦 Canada

  • ✅ Free shipping on all Fire Starter orders across Canada

  • Estimated delivery time: 3–7 business days

  • Accessories (mugs, tins, stoves, etc.) may have standard shipping fees unless bundled with Fire Starters

  • Remote and rural areas may require additional delivery time

🇺🇸 United States

  • Flat Rate Shipping: $20 USD

  • Estimated delivery: 5–10 business days

  • Free shipping is not currently available for U.S. orders

3. Shipping Carriers

We ship using trusted carriers including:

Canada Post, UPS, Purolator, Canpar, FedEx, DHL, GLS, and ICS

4. Order Tracking

  • Tracking numbers are emailed once your order has shipped.

  • If you do not receive tracking within 2–3 business days, please contact us at:
    📧 cedarfirestarter@gmail.com

5. Restrictions & Notices

  • We ship to P.O. Boxes in Canada

  • In rare cases (such as extreme heat), shipments may be delayed to protect product quality

  • Combined international orders (Fire Starters + accessories) may display higher shipping fees due to Shopify system limitations. Any overcharges will be refunded manually.

6. Damaged, Missing, or Lost Orders

If your order arrives damaged or does not arrive, please contact us within 7 days of the expected delivery date and we will resolve the issue promptly.

📧 Email: cedarfirestarter@gmail.com
📞 Phone: 1-306-880-0549

Contact Information

Clem & Simms Fire Starters
“One Match, One Brick, One Fire”

Owner: Ryan Myers
📧 Email: cedarfirestarter@gmail.com
📞 Phone: 306-880-0549
📍 Location:
42 Phillips Crescent,
Saskatoon, Saskatchewan S7H 3N1
Canada 🇨🇦

🔥 Thank you for supporting our small Canadian business. Every fire you light helps fuel something greater. 🇨🇦