Return & Refund Policy

100% Money-Back Guarantee

At Clem & Simms Woodworks, your satisfaction is our highest priority. We proudly stand behind the quality of our fire starters. If for any reason you are not completely satisfied with your purchase, you are protected by our 100% Money-Back Guarantee.

Returns & Refunds

  • You may request a return or refund within 30 days from the date your order is delivered.

  • To be eligible for a refund, you must provide valid proof of purchase (such as your order number or receipt).

  • In most cases, we do not require the product to be returned. However, in certain situations, we may request a return for verification purposes.

  • Once your refund is approved, the amount will be credited back to your original method of payment within 5–7 business days.

    Method
    By mail
    Return label
    Included in the package, Free
    Restocking fees
    No cost
    Refund processing time
    7 days

How to Request a Refund

To initiate a refund request, please email us at:

📧 cedarfirestarter@gmail.com

Include the following information in your email:

  • Your order number

  • A brief explanation of the reason for your request

Our support team will review your request and respond within 1–2 business days to assist you.

Contacts Information

“One Match, One Brick, One Fire”

Owner: Ryan Myers

Email: cedarfirestarter@gmail.com

Phone: 306-880-0549

Location: 42 Phillips Crescent, Saskatoon, Saskatchewan S7H 3N1

Canada.

More Than a Fire Starter

Today, Clem & Simms Fire Starters are:


✅ Handcrafted in Canada

✅ Made with 100% natural cedar & premium beeswax

✅ Trusted by 1,000+ Canadians

✅ fire pits, fireplaces, wood stoves, charcoal grills

✅ Free Shipping across Canada on all Fire Starters
✅ One Match, One Brick, One Fire

But most importantly — they are built with purpose.

This isn’t mass-produced fire.

This is Purpose-Driven Fire.

Buy Now

FAQ

Frequently Asked Questions – Clem & Simms Fire Starters

What are Clem & Simms Fire Starters made of?

Clem & Simms Fire Starters are handcrafted from 100% natural Canadian cedar sawdust and premium beeswax. They contain no chemicals, synthetic fillers, or additives, making them an eco-friendly and safe choice for fire-starting.

How long do Clem & Simms Fire Starters burn?

Each fire starter burns for up to 15 minutes, providing a steady and reliable flame to ignite your firewood, charcoal, or kindling with ease.

Where can I use Clem & Simms Fire Starters?

Our fire starters are versatile and weatherproof, making them perfect for:

✅ Camping – A must-have for starting campfires quickly.

✅ Fireplaces – Enjoy a cozy, hassle-free indoor fire.

✅ Wood Stoves – Easily ignite your wood-burning stove.

✅ Charcoal Grills – Get your BBQ going without chemical-laden lighter fluids.

Are these fire starters safe to use indoors?

Yes! Since they are made from all-natural cedar and premium beeswax, they burn cleanly without releasing harmful toxins or chemical fumes, making them safe for both indoor and outdoor use.

How do I use Clem & Simms Fire Starters?

1️⃣ Place one fire starter at the base of your firewood or charcoal.

2️⃣ Light it with a match or lighter.

3️⃣ Sit back and enjoy an easy, long-lasting flame.

Are Clem & Simms Fire Starters waterproof?

Yes! Our fire starters are naturally water-resistant thanks to the premium beeswax, making them ideal for wet or damp conditions—perfect for camping and survival kits.

Where is Clem & Simms based?

Clem & Simms Fire Starters are handmade in Saskatchewan, Canada, supporting local craftsmanship and sustainable practices.

What inspired Clem & Simms Fire Starters?

Founder Ryan “Simms” Myers created Clem & Simms to honor his late grandfather, Clem, who was a skilled carpenter. His passion for woodworking led him to repurpose sawdust into an eco-friendly, easy-to-use fire starter. The brand also reflects Ryan’s personal journey to sobriety, resilience, and fresh starts.

Does Clem & Simms offer free shipping?

Yes! We offer free shipping on orders above 50CA$ across Canada, so you can get your fire starters delivered straight to your door without extra costs.

How can I order Clem & Simms Fire Starters?

You can purchase our fire starters directly from our online store and enjoy a hassle-free shopping experience. Order today and make fire-starting effortless!